Contact Us

Learn how to contact us when you encounter issues or have feature requests while using NeoSQL.

Contact Channels

Click the button below to contact the NeoSQL team. We will respond within 1-2 business days.

📧 Email Inquiry

Open contact form

Information to Include

Please include the following information for faster issue resolution.

  • Usage environment (Web/Desktop, OS, browser)
  • NeoSQL version
  • Connected DBMS type and version
  • Steps taken when the issue occurred (how to reproduce)
  • Error message or screenshot
Tip

Sending console error logs from the desktop app's developer tools (Ctrl/Cmd + Shift + I) will help resolve issues faster.

Feature Request

Let us know if there are features you'd like to see added to NeoSQL. User feedback is invaluable for product improvement.

Note: When requesting a feature, describing the situation (use case) where the feature is needed helps us prioritize.